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Customer Service Coordinator - Madison, WI - Semex

Date de Publication: 7/19/2018

Résumé de l'offre

  • Type de contrat:
    Employé à plein temps
  • Type de poste:
  • Expérience:
    Not Specified
  • Date de Publication:
    7/19/2018

Description de l'offre

Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions.  We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.


We are currently looking for a Customer Service Coordinator to join our Customer Service team at our Boviteq Madison, WI Office.  In this role, you will be part of a dynamic team responsible for the positive and professional relationships Semex & Boviteq have built with our global customers, breeders, distributors, and partners.  


 Responsibilities:


  • Provide leadership to customer service representatives

  • Collaborate with IVF Lab Coordinator to provide support to customer needs

  • Serve as a main contact for key clients

  • Work with Marketing to organize paperwork and materials for sponsorships

  • Coordinate all export documentation for shipments

  • Work with Accounting to settle any invoice/payment disputes

Profil Requi

Qualifications:


  • Customer service & 3-5 years of management experience

  • Dairy or beef industry background and general understanding of in vitro fertilization and embryo transfer required

  • Attention to detail

  • Strong communication and organizational skills

  • Excellent problem-solving skills

  • Willingness to be a team player


At Semex, we demand the best of ourselves, our company and what we do for our customers. Surrounding ourselves with the best, the brightest and the most aggressive professionals ensures we attain this goal. We offer a challenging yet flexible work environment along with a competitive compensation and benefit package.