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Customer Service Representative - Madison, WI - Semex

Date de Publication: 3/27/2018

Résumé de l'offre

Description de l'offre

Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions.  We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.


At Semex, we demand the best of ourselves, our company and what we do for our customers. Surrounding ourselves with the best, the brightest and the most aggressive professionals ensures we attain this goal. We offer a challenging yet flexible work environment along with a competitive compensation and benefit package. 


Boviteq is an IVF laboratory owned by Semex and we are currently looking for a customer service representative to join our team.  This role would be focused on shipping logistics.  Duties would include creating packing lists and labels for shipment of semen, fresh embryos, and frozen embryos; coordinating the aspiration schedule of veterinarians to ensure on time delivery of incubators; inventory management of incubators and liquid nitrogen vapor shippers; delivering embryo report information to clients and veterinarians and inputting embryo destiny details; and communicating with veterinarians to fulfil their aspiration media needs.

Profil Requi

Necessary skills include excellent communication and good rapport with clients, precise reporting, timely feedback of information; ability to coordinate multiple tasks; and organization and planning skills.  Previous experience with shipping logistics or animal agriculture is a plus, but we are also willing to train an individual with the necessary attention to detail.